Privacy Policy

Who we are

Our website address is: https://completemusicandsound.co.uk. Complete Music and Sound and CMS PA Hire are used as trading names for Adrian Barker, a sole trader.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information supplied in contact forms is re-directed to a Microsoft Outlook email account which is password protected and only accessible by us.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Except for the websites listed below your data is never shared with anyone other than individuals specifically working on an event you have requested our services for unless you explicitly ask us to share data with another organisation.  We use the following websites www.outlook.com, www.wetransfer.com if we are sharing large audio files, googledrive if we are sharing other documents with you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you provide contact information we will retain this data indefinitely so we can efficiently deal with later inquiries.  We do not delete the information automatically as customers frequently come back to us after a fairly long period of time for example with annual events.  You can have access to this information and update or remove your contact details at any time by using our contact form, or any other method given on the contact us page.

Additional information

How we protect your data

You data is stored on a password protected computer.

What data breach procedures we have in place

If we become aware of a data breach and we have your email address, you will be notified by email.  If don’t have your email address we will contact you by another method.  The details of the breach will be passed to the police and equipment that is involved in the breach will not be used until advice is sought from IT specialists.

What third parties we receive data from

We don’t receive data from third parties.

What automated decision making and/or profiling we do with user data

We do not use the above.

Industry regulatory disclosure requirements

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